Hi, I’m Kim
I’m a writer, content designer, and design leader. I’ve spent nearly two decades building teams at Chime, Lyft, Pinterest, Facebook, and beyond.
I love working with designers, researchers, product managers, executives, and other excellent humans to craft clear experiences and bring great brands to life. Hit me up—I’d love to help you do the same!
Approach
Scale from scratch
Scaling starts with getting the basics right. I establish Content Design as a core discipline by setting a strong foundation. That means defining processes, influencing leadership, and building systems that help writers do the best work of their careers.
Grow happy, healthy teams
I’m lucky to have a magical network, and I know how to find and hire topnotch writers. But more importantly, I'm fierce about creating a psychologically safe environment where they can thrive.
Connect the dots
I bring product teams and stakeholders along by speaking their language, understanding their goals, and showing how Content Design can shape product strategy from the outset.
Workshop, workshop, workshop
I help content designers deliver excellent work by fostering a workshop (not crit!) culture. My teams know how to balance speed and polish, give feedback that actually improves the work, and make good decisions independently.
Experience
Cambly
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Chime
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Lyft
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Cambly • Chime • Lyft • Pinterest • Facebook •
Recent work